Under the Search bar there are 3 buttons showing you the current status of your 3 hardware components: Your gateway, your anchors, and your tags.

The first button has info about your gateway. It will tell you:

  • Whether it is connected to the cloud or not
  • Which mode1 it is in and which positioning protocol2 it is running
  • Its current status: Positioning when everything is fine, but it could also show you warnings or errors
  • The data throughput of the system. This can be useful for debugging.

The second button shows you the status of your anchors. Clicking on it will open a list of all your anchors and their warnings:

Clicking on an ID will give you more info about that anchor: its IP address, coordinates, hardware version, firmware version, neighbors, and some info about the data throughput. From here you can also edit the labels of the anchor and enable or disable it. The selected anchor will be highlighted, and other devices will be shown less bright:

The third button shows you the status of your tags. Clicking on it will open a list of all your tags and show you for each tag when it was last positioned and its positioning success rate3:

Each ID is also clickable to provide more information about that tag: you can see info like the update rate, the current coordinates, the (trigger) zones it is in, its hardware version4, and the firmware version4 it is running. From here you can also edit the label and color of the tag. The selected tag will be highlighted, and other devices will be shown less bright:


1 Positioner or Simulator
2 TDOA or TWR
3 This is shown by the little bar charts in column 3. Hovering over these will give you the exact percentages and the reason why not 100% of them are successful. It’s also completely normal that you don’t have a 100% success rate. Anywhere above 80% is good.
4 The hardware version and firmware version of the tags is only available in TDOA mode.