All Gateways are shipped with the latest major release but it could be that some minor releases / bugfixes have been released since. You can update to the latest version through the Pozyx RTLS web application.

Your gateway needs to be connected to the internet

The Gateway software can be updated from the Pozyx RTLS web application, which is accessible on When you visit this application for the first time you'll need to create an account and link your Gateway to it:

  1. Sign up or log in to an existing account.
  2. Click on Add new setup.
  3. Choose Enterprise.
  4. Choose a name and enter the Gateway ID. This can be found on the label on the Gateway.
  5. Click on Add setup.
  6. You are now logged in to the Pozyx RTLS web application. You can skip the intro by pressing the ESC key.

If the setup application indicates that it cannot find the gateway, then probably the gateway didn't connect properly to the internet.

After this initial setup you can update your gateway by following the instructions here: