Charging LED flickering green and orange

The charging LED flickering between green and orange indicates that the battery of the tag is draining faster than it is charging. Try using a different cable and a different charger. If this did not solve the issue there might be something wrong with your battery and/or tag. Contact us at enterprise@pozyx.io and we'll assist you.

Resetting the Tag

If for any reason you would need to reset the Tag, you can do so with 2 short presses of the button of the Tag followed by 1 long press (> 10 seconds).